Customer
payments are due by the 10th of
each month
A $10 late fee will be
added to all accounts that have not been paid in full by 5:00 pm on the 10th day
of the month
A $100 administrative fee will be
added to all accounts that have not been paid in full by 5:00 pm on the 25th day
of the month. Services may be disconnected on
the following business day
The entire
balance of the account must be paid in full before services will be reconnected
Effective as of January 1st, 2024
After-hour
reconnects will be an additional $50 fee added to the customer’s account
Customer accounts are setup in the office and not by
phone or email
[1] You
will need to fill out an application for services
[2] You
will need to bring a copy of a non-expired state issued ID
[3] Copy
of your lease agreement if you are a renter
[4] Copy
of your closing documents or the warranty deed if you are the property owner
[5] Deposit
payments are due on the day the account is setup
Renter
deposit $200 Owner deposit $125
We accept cash, card, check, money order, or cashier’s check
Bulky
Waste Pickup
City
of Ashford bulky waste pickup is every Wednesday 8:00 am - 3:00 pm
·
Fees
may apply depending on the amount of items
·
Payments
must be made in the office before a pickup is done
* Small load $25
* Large load $50
Effective
as of January 1, 2024
Mattresses
& Box springs
There will
be a $10 charge for each one that is picked up
City
of Ashford cannot pickup any of the items listed below
·
Any material that can be deemed as hazardous
·
Electronics (tv's, radios, computers & etc.)
·
Fluorescent light bulbs
·
Food products
·
Household garbage
·
Paint (unless dried out)
·
Phone poles or railroad ties
·
Tires
Martin
Environmental garbage cans must be placed by the road the night prior to your
scheduled garbage pickup. This is to ensure that the garbage cans will be
serviced when the truck comes by in the morning or later in the day
Please make sure that all your garbage is inside the can &
not placed on the ground
If you need
an extra garbage can please contact the City of Ashford's water dept at (334)
899-3366 Ext: 1 to request an extra garbage can. There will be an
additional fee for each additional garbage can
