Customer payments are due by the 15th of each month
A $10 late fee will be added to all accounts that
have not been paid by 5:00 pm on the 15th day of the month
A $100 administrative fee will be added to all
accounts that have not been paid by 5:00 pm on the 25th day of
the month. Services may be disconnected on the following business day
The entire balance on the account must be paid in full
before services are reconnected
Effective as of January 1st, 2024
After-hour
reconnects will be an additional $50 fee added to the customer’s account
Customer accounts are set up in the office and not by
phone or email
[1] Fill out an application for services
[2] A copy of a non-expired state issued ID
[3] Copy
of a lease agreement if you are a renter
[4] Copy
of a closing document or a warranty deed for the property owner
[5] Deposit
payment will be due on the day the account is set up
Renter
deposit $200 Owner deposit $125
We accept cash, card, check, money order, or cashier’s check
Bulky
Waste Pickup
City of Ashford bulky waste pickup is every Wednesday
8:00 am - 3:00 pm
·
Fees
may apply depending on the amount of items
·
Payments
must be made in the office before pickup
* Small load $25
* Large load $50
Effective
as of January 1, 2024
Mattresses & Box springs
There will
be a $10 charge for each one that is picked up
City
of Ashford cannot pick up any of the items listed below
· Any
material that can be deemed as hazardous
·
Electronics (tv's, radios, computers & etc.)
·
Fluorescent light bulbs
· Food
products
· Household
garbage
· Paint
(unless dried out)
· Phone
poles or railroad ties
·
Tires
Martin
Environmental garbage cans must be placed by the road the night prior to your
scheduled garbage pickup. This is to ensure that the garbage cans will be
serviced when the truck comes by in the morning or later in the day
Please make sure that all your garbage is inside the can
& not placed on the ground
If you need
an extra garbage can please contact the City of Ashford's water dept at (334)
899-3366 Ext: 1 to request an extra garbage can. There will be an
additional fee for each additional garbage can
